Good or bad we like to hear about your experiences with us. If you would like to hear what others think then read on.
Mr & Mrs Wiles (Ipswich)
With being first time buyers the whole process was handled from start to finish. We can't thank Jason & Mili enough for their time and effort to make this happen for us.
Mr Brooks & Miss Wilkinson (London)
We found all aspects of the service provided by Keystone IMC to have been excellent and would like to thank it for the same.
Mr & Mrs Daymond (Bala - Gwynedd)
At age 66 yrs the messages from our bank are not good and we nearly gave up. Then we found Keystone. Lyle dealt with our needs & all the staff were to us a breath of fresh air. We ended up with a short term (7yrs) mortgage so flexible it is far better than what we were asking our bank for. Totally satisfied. Thank you.
Mr & Mrs Large (Ipswich)
We used Clare Smith as our adviser and can honestly say we could not find her anymore helpful clear and conscise throughout the whole process. A pleasure to deal with. Will definetly be using Clare again and would recommend to anybody.
Mr & Mrs Duck (Kettering)
We highly recommend Keystone IMC. The mortgage advice we received was excellent. The service was extremely friendly. We were regularly updated as to how the mortgage was progressing many thanks.
Mr & Mrs Paine (Ipswich)
Keystone and staff always very helpful. Clare has always dealt with our mortgages. She is always keen to find the best mortgage available to fit my requirements. She is very knowledgeable and a delight to have working for me. Very proffesional in all that she does. Makes the process very easy. Thanks to you all.
Miss Groves (Southwold)
As a first-time buyer, buying a home can seem hugely daunting. Jason and team at Keystone made the whole process easy to understand and took a lot of the worry away. I really appreciated the time that Jason took to help find the right mortgage and to understand my situation. I cannot recommend Keystone's services highly enough.
Mr & Mrs Regan (Ipswich)
We recommended you to other people who are selling - JASON - A BIG THANKS!
Mr Edwards & Mrs Jarrad (Ipswich)
Fantastic!!! We would not hesitate to use your firm again and will certainly pass your details on. Service from our first meeting to our last meeting was totally faultless. Well done to all of you and thank you so much.
Mr & Mrs Gooderham (Ufford)
We had not had the best of experiences with Independent Consultants in the past with poor levels of both advice and service. Too often it doesn’t feel that the consultant is acting in your best interests. When we were buying in Ufford we shopped around at the usual places before someone suggested Keystone. Can’t hurt we thought, another option. It turned out to be the best move we made. Jason and Lyle genuinely worked hard to ensure that they understood what we wanted, provided a range of advice on what we could do and highlighted the pros and cons of each option. When it came to remortgaging we didn’t even think about, just dropped in and they sorted us out – different scenario, different options but same result. We have enjoyed outstanding service with Keystone and recommend them to anyone that asks without hesitation.
Mr & Mrs Cole (Woodbridge)
Jason brings an excellent and precise knowledge to all his dealings. He shows genuine interest and care for individual cases, but never lets that move into over intrusion. I have recommended him to many friends and colleagues and each has mirrored our own view.
Mr Dunnett (London)
As a first time buyer obtaining a mortgage was a daunting prospect. I didn’t have any idea where to start, I didn’t know the difference between a tracker and fixed rate mortgage, what the base rate was or how inflation and the current financial market might affect things in years to come. Fortunately I found that at Keystone Limited they took the time to carefully guide me through each step and explain the numerous options available. I always felt that the advice and guidance I received was truthful and fair and never felt under any pressure to purchase a particular product, In short I felt as though my best long term interest was always at the forefront of any discussion we had. Although I primarily dealt with Jason during the negotiation, whenever I needed advice or reassurance there was always somebody available to talk when I called, the customer service really was first class.
Mr Mellish & Ms White (Ipswich)
Dealing with Jason Hegarty was a pleasure and their advice proved to be invaluable. He made us huge savings by arranging our finances in a highly innovative, sustainable and efficient manner. Thinking of this quality and depth from IFAs is rare in our experience. Confidence was instilled in us from the start and Jason lived up to this throughout the house purchasing process with his proactive approach allowing us to rest assured during this tense time. Communication was also excellent which we feel is very important for taking the stresses out of the moving process. We will certainly be recommending Jason at every possible opportunity.
Mr & Mrs Russell (Woodbridge)
We found both Lyle and Jason very easy to talk to about mortgages; having little knowledge of the world of mortgages and even less time to research it, it was great to find someone we trusted to give us sound advice. As a result, we have ended up saving substantially on our monthly repayments.
Mr Goodwin (Ipswich)
Thanks for the no-pressure service. Thank you.
Mrs & Mrs Brooks (Kesgrave)
Fantastic service, brilliant communication - will use again & recommend! Thank you
Mr Montgomery & Ms Creasey (Woodbridge)
GREAT SERVICE. WILL USE YOU GUYS AGAIN.
Mr Williams & Miss Gillespie (Colchester)
Excellent service would highly recommend.
Mr O'Gallagher (Birmingham)
You were very clear and courteous, I was very happy!
Mr Dewing (Rendlesham)
From initial consultation to completion I found the service I received from Keystone and especially Clare to be first class. I could not fault about the entire process. And I have so far recommended Keystone to two friends and I shall continue to do so. Thank you, Alex.
Mr & Mrs Dutfield (Woodbridge)
Very proffessional friendly and efficient service. Would definately use again and recommend to family and friends.
Mr & Mrs Baker (Capel St Mary)
Exceptional service, we were kept informed of progress throughout our purchase. Very friendly and knowledgeable staff. We would not hesitate to recommend their services, and will certainly use them again in the future.
Mr & Mrs Pearson (Felixstowe)
This firm are helpful, friendly and modern. Most important they have given us so much help over the years and saved us lots of money.
Mr Self & Miss Cotton (Rendlesham)
Thank you for all your help along the way. We wish the whole team a merry christmas.
Mr Strowger & Miss Kinrade (Saxmundham)
Dear Jason, A big thank you for such a friendly and polite service. Now the hard work begins at our new property! with love Miss Kinrade & Mr Strowger x x
Mrs Hodgson (Woodbridge)
Friendly and efficient, professional service, couldn't have wished for more!
Miss Norris (Kesgrave)
Fantastic Team. Thankyou Laine x
Mr & Mrs Clodfelter (Hadleigh)
Without Clare, at Keystone, we would not be living in the house that has become our home.
Mr Bowman (Woodbridge)
If you’re looking for 100% honesty, accuracy and efficiency when finding a mortgage Jason is without doubt your man.
Sunday papers and mortgage comparison websites never give the full picture and it is often difficult to understand the best products available on the open market. Jason comprehensively discussed my needs and placed me with the best available product. In addition, my approval was efficiently chased to support the short timescale that was required.
Thank you Keystone!
10/10
Mr Rostrup (Somerset)
I have used Jason for both a mortgage and a re-mortgage and found his enthusiasm and breadth of knowledge to be very reassuring. Whenever problems arose he was able to come up with alternatives that usually ended up with me saving money. I have already recommended him and will do so again.
Mr Squirrell & Miss Thurston (Leiston)
Jason Hegarty was recommended to us by a friend after our first mortgage offer was declined. The process through keystone limited couldn't have been easier. We liked his confident and positive approach to finding us a mortgage. Due to his commitment to us we are now in our new home . We thoroughly recommend this company and personally thank Jason.
Mr & Mrs Warnock (Woodbridge)
Fantastic service - rather than the usual nightmare of a remortgage, it has actually been a pleasure! Will thoroughly recommend you to everybody. thank you.
Mrs White (Reading)
Really pleased with the service and the result.
Mr & Mrs Ewings (Suffolk)
We are both very happy with the excellent service received. thank you!
Mr & Mrs Clapp (Weybridge)
Apart from doing a good job technically the courtesy & interest of all staff play an important competitive part in a difficult marketplace. I will be delighted to recommend Keystone IMC to family & friends.
Mr & Mrs Hockley (Clacton)
WE BOTH FELT THE SERVICES GIVEN WERE VERY FRIENDLY AND HELPFUL AND WE COULD NOT HAVE GOT ANY BETTER SERVICE. WELL DONE WE WILL BE BACK.
Mr Orr (Ipswich)
Fantastic service, brilliant communication - will use again & recommend! Thank you
Mr & Mrs Grimsey (Ipswich)
Really pleased with the service and will use again.
Last updated 14th March 2013. Thank you for your feedback.